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Terms of Use


General
These "Terms of Use" determine the rules of use of sportino.pt site, and establish contractual relationships between all users of the site www.sportino.pt and Sportino, Lda, company that owns the site. Http: / /www.sportino.pt.
The Sportino Lda. Is a company located at Rua Luis de Camões 45, 2540 Bombarral, taxpayer 501 267 700 and registered in the Commercial Registry of Bombarral.
The "Terms of Use" presented here are applicable only unless there is a prior agreement, express written by the company Sportino Lda.
The Sportino, Lda. May from time to time amend the provisions of its Terms of Use.
When connecting to the site www.sportino.pt, the customer undertakes to comply with the "Terms and Conditions".
It is considered that when a request is validated, the client is automatically accepting our "General Conditions of Use".


User registration
To register for the Sportino.pt site, please use the "Customer Registration" option and enter the requested data. The registration process is quite simple. Collect only the information needed to be able to identify, contact and provide quality customer service and personalized.
The process consists of two stages:
1) Introduction of the information requested by the site.
2) Registration Confirmation: after entering the requested information, you receive the email address you provided us with a message that will allow you to activate your account Sportino.pt site.
The Sportino.pt site user is responsible for access elements to your account (username and password) to ensure the confidentiality of their data.
Registration is mandatory for making purchases.


My account
The Sportino.pt site user is responsible for access elements to your account (username and password) to ensure the confidentiality of their data. Through the "Change data" can view or change your personal data, edit your list of addresses, see the orders placed or change your password.
In case of misuse of the site and regardless of the applicable legal procedure, the Sportino.pt reserves the right to particular proceed to the cancellation of user registration, removal orders and any other content.
The Sportino.pt guarantees the confidentiality of any data supplied by its customers. The collection and processing of data is carried out safely, preventing its loss or manipulation.
The Sportino.pt not disclose or sell the data of its customers to third parties, so that all information is confidential. Access to information is restricted, and this is used only for communication with you, process your orders, namely: payment, shipping and after-sales service.
All clients have the right to access, rectification, cancellation and opposition of their data. If you wish, at any time, no longer be part of the database Sportino.pt may exercise this right through a simple email to: sportino-online@sportino.pt

Order in Sportino.pt
All orders placed in www.sportino.pt will be made via the Internet at website: www.sportino.pt 24 / 24h and 7/7 days. The customer will receive, via email, confirmation of the request made and confirmation of availability.

Characteristics of products
Illustrative photographs of the products presented here do not enter the contractual field and not replace any commitment by Sportino.pt. On the other hand, with regard to specifications and product descriptions of our partners or suppliers, the Sportino.pt accepts no responsibility as to the validity of the content.
As the figures given here based on information provided to Sportino.pt, from their suppliers, we make every effort to ensure that the information presented is free of typographical errors. However, whenever there proceed mistakes as soon as possible, to correct them. If the information provided does not match the characteristics of the product, you will be informed and will have the right to terminate your purchase.

Prices
The sale prices listed on the site are in euros, with taxes and fees included. Delivery charges are borne by the customer and are charged at the end of the application, depending on the selected products and final value and the delivery location.
The Sportino.pt reserves the right to change prices at any time, however always apply the price indicated on the site at the time the client making the request. The Sportino.pt site reserves the right to modify at any time the information and commercial offer presented on: products, promotions, commercial conditions and services.

Availability
The Sportino.pt the closing dates of an order provided there is stock availability. In the event that one of the products ordered is not available in stock, Sportino.pt will contact the customer by email or by phone within 48 hours from the date of application, in order to inform the new term product delivery or have them altered by a similar or ask if the customer wants the refund.
It is the policy Sportino.pt display only products for sale that are in stock in its warehouses, and may for technical or circumstantial issues be a discrepancy between the amounts presented for sale on the site www.sportino.pt and existing quantities in store.

Delivery Mode
Products purchased in www.sportino.pt are delivered in Portugal and Europe (Eurozone).
The Sportino.pt delivers orders via DPD and CTT Expresso. Each shipment is accompanied by an envelope containing the following documents: Invoice / Receipt (original and copy). The delivery of products will occur only on weekdays.
By way of illustration, without this entails no link to Sportino.pt and saved the unavailability of products or other possible causes of force majeure, the goods will be delivered according to the following deadlines:
- The delivery time is 5 working days to the mainland, and up to 9 days for the islands, and will from the time of receipt of payment.
Delivery times are indicative and are therefore considered valid when there is no physical or structural impediments (eg, incorrect addresses or setbacks of force majeure). The amount to pay for shipping, can be added to the price of products bought will be calculated automatically by the system.
In case of non-receipt of the order in due time, there will be an investigation from the CTT Expresso and may take a few days. Customer must contact Customer Service Sportino.pt and during this period no refund can be made, it will have to be verified and confirmed the order loss.
If the product except that was requested or visible defects, the Sportino.pt advises the customer to return it, sending it to the address of Sportino, Lda. An email will also be sent within 24 hours following indicating the problem to Customer Service: sportino-online@sportino.ptNo case of deliveries by CTT Expresso that has not checked the package, the customer will have 24 hours to point out the problem to Customer Service by phone 262 835 124/963 993 113.
Any problems should be reported at the time of delivery. Once delivered the order by CTT Expresso, the Sportino.pt is not responsible for any problems resulting from transport.
Please note that the Sportino.pt will be obliged to refuse any request for refund or replacement (right of withdrawal) for products with external defects which have been accepted by our customers at delivery. The right of withdrawal remains valid for cases of defects that are detected by the customer after delivery and in accordance with the terms provided by law.
In order to avoid any delays in order to enable data verification if necessary, the client must inform the moment you make your purchase:
- A paid e-mail address (for example Frog, Netcabo) or profession;
- A phone number so we can contact you at any time of the day.
The Sportino.pt apologizes for inconvenience caused, but these measures must be taken to protect customers from fraud.
Payment Methods
The forms of payment available on Sportino.pt site are:
Visa or MasterCard:
The client makes the settlement of the order online through the website sportino.pt using Visa or MasterCard cards, after validation of the transaction the products will be shipped.
Wire Transfer:
The client makes the order settlement through a bank transfer, this transfer must indicate the order number. The data to make the transfer will always be visible on screen and in e-mail that the customer receives with your order.
Items will be shipped after confirmation by the banks, the transfer. This time is about up to 2 days to transfer Portugal, but can go up to 8 days for international transfers.
Paypal:
The client makes the settlement of the order through Paypal platform, within this platform has several modes of payment Example: bank cards or even from your paypal account.
ATM:
The client makes the settlement of the order through any ATM system, in doing so the company is notified and can process your order immediately.

Right of withdrawal satisfaction or refund
To exercise the right of withdrawal, you will have to return with registration within 15 days from receipt of the order, all the material received. This material must be new and complete as in the order receipt height and the products must be returned in original condition.
The Customer must send to the email sportino-online@sportino.pt or contact the customer support through the number 262 835124/963 993113 expressing this intention. The right to return this can only be accepted for products in their original condition and complete (packaging, accessories, manuals) and in good condition.
Products returned incomplete, damaged or used by the customer will not be accepted.
In case of return of the article in which Sportino.pt has no responsibility, Sportino will not reimburse the value of the charges paid by the Customer when he made the respective order, and the customer will also be responsible for the delivery of the return of the article to be sent to Sportino.
In case of exercising the right of withdrawal, the Sportino.pt will endeavor to refund the customer quickly, protecting, however, that this time depends on the reviews that will be made to the material, with a maximum duration of 15 days (counted at arrivals the same to Sportino.pt). The customer will be refunded by the same route by which it made the payment.
The Sportino.pt not accept returns in situations where the terms and times established by the competent legislation for the notification of exercise of withdrawal have not been complied with; or if the product is not packaged in original packaging or not accompanied by all the original content.

Articles exchange
Exchanges can be made within 15 hours from the date of receipt of the order.

Items can be exchanged directly in a physical Sportino store (except Outlet), for items of equal or greater value.
If the customer is unable to go to a physical Sportino store, we have an exchange service (only valid for exchanges in Mainland Portugal), carried out by Ctt Expresso, which consists in sending a new item chosen by the customer and not in the act of delivery of the new item the carrier picks up the item that the customer does not want, this service has a cost of €6.95 and if the customer wishes to opt for the aforementioned exchange service, he must contact the online store by e-mail to sportino - online@ sportino.pt or call 262 835 124/963 993 113 and indicate your intention to exchange.

Customers who are not in mainland Portugal and wish to exchange, must contact the online store by e-mail to sportino-online@sportino.pt or by telephone 262 835 124/963 993 113 and indicate the exchange intention on the However, the exchange procedure will be to return the item(s) in the proper conditions to: Sportino On-Line, Rua Heróis da Grande Guerra, 123 - 2500-215 Caldas da Rainha and as soon as the return is delivered on the date indicated in the item(s) in the conditions, the online store will refund you, so that you can later place a new order with the item(s) you want.

In case of exchange of item(s) for which Sportino is not responsible, the exchange costs are borne by the customer.

After-sales service and guarantees
All products sold benefit from a guarantee of conformity, subject to the applicable statutory warranties. Shipping rates (s) product (s) are charged to the customer. When ordering the return, the customer must contact our customer service. No order may be rececionada in Sportino stores.
The Sportino.pt undertakes to carry out the repairs with suppliers. Whatever related to your product problem, it is necessary to send along with the goods a copy of the invoice or the warranty certificate for the same (watches, glasses).
The guarantee does not apply (or applies in part) to repair problems resulting from misuse, or use not in accordance with the manufacturer's operating specifications.
The Sportino.pt can not be held responsible if the manufacturer refuses to apply the guarantee. Repair budgets not accepted by the customer may be subject to administrative fees. If you agree with the budget should make a bank transfer corresponding to the respective value of the repair.

Litigation and responsablidades
For the resolution of any dispute regarding the interpretation or execution of these General Conditions shall be competent the Court of Leiria County.
The Sportino.pt is not responsible for delays or contractual defaults for reasons of force majeure: disturbance, total or partial strike, postal services and means of transportation or communication, flood, fire or war.
The Sportino.pt not be liable for any indirect: operating loss, loss of money, loss of opportunity, damages or fees that may result from the fact that the purchase of any product displayed on the site.
Although our products have compatible performance with professional uses, Sportino.pt is not directed to a professional audience. The Sportino.pt can not then see its responsibility committed for any damage that is a result of a professional activity.

Content Information
The Sportino.pt site is intended only for private use. Reproduction, transfer, distribution or storage of Sportino.pt site content without prior written permission is prohibited for other purposes.
To facilitate access to other content, the site Sportino.pt may include links to other websites. This does not mean that these sites Sportino.pt support or recommend these products and services and now declines any responsibility for the content thereof. Customer that accesses an external link must read and accept the conditions of that site before using it.
The existing product catalog in Sportino.pt is independent of the physical stores, or the price level, and quantities in stock.
All promotional campaigns have limited stock and exclusive online marketing and that is the philosophy of Sportino that campaigns Sportino.pt store are identical to those of their physical stores.





CUSTOMER SERVICE
 +351 262 835 124 / 963 993 113
 sportino-online@sportino.pt
 Customer Service
      Monday a Friday: 9:30h-13:00h  /  14:00h-18:30h
SPORTINO, LDA.
Rua Luis de Camões Nr.45
2540-113 Bombarral
PORTUGAL
NIF.: 501 267 700

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